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Frequently Asked Questions

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Q. I am having problems using the online grant application system. What do I do?

A. The answers to your questions are likely available on the Grants page, especially the provided video tutorial on that page. If you still need help, email us at [email protected].

Q. Can I submit more than one grant request per year?

A. Yes, you may submit more than one grant request. You must complete a separate request for each project or program that you wish the Foundation to consider. All applications will be linked to your organization and when you log in to the system to your Dashboard (Application Status Page) you will see all the individual application requests you have submitted or have saved in draft format.

Q. Can I use the same project name as I have previously used?

A. You may use the same project name for a current request if the project is to be repeated and the intent and goals are the same. If more than one request is being made in a year, please use different project names so that the applicant and the Foundation can more easily identify each grant request.

Q. My organization is based in another Florida county but serves clients in Northern Palm Beach County (Palm Beach Gardens, Jupiter and West Palm Beach). Are we eligible to apply?

 A. Yes. However, a successful application from a non-local organization will need to demonstrate a very good understanding of, and connection to, the Northern Palm Beach County towns that we principally fund. In addition, details on the number of clients served in our principal geographic area will be required.

Q. Do you fund General Operating Expenses and salaries?

A. No, we do not specifically fund General Operating expenses. We only fund projects and programs that can be clearly defined, budgeted, and measured for successful implementation. Costs should be directly attributable to your project. However, we do believe some indirect costs may be necessary for a project’s success and we will support those within reason. These indirect costs are general and administrative expenses that are necessary to effectively deliver your project or program, but that are not readily identified with or attributable to a specific project.

Q. Are there any restrictions on the amount or length of a grant?

A. Our Foundation does not fund multi-year grants through this online system. Organizations are more than welcome to reapply next year for another grant to support the same project or program that we funded in the prior year. Although we have no restrictions on grant size, to date, our grants have ranged from $5,000 to $35,000.

Q. Will the timing of when a grant is issued impact my project timeline?

A. It is important that you are aware of when our foundation issues funds to those organizations chosen as recipients. Grants are awarded each year in March. You should carefully consider how this date could impact your ability to conduct your project and whether our timing fits your requirements.

Q. What if I am unable to meet your posted deadlines?

A. We will not accept any application that does not meet our posted deadlines. Further, we will not accept paper applications or any part thereof, in order to meet any deadline requirement.

Q. If a grant is awarded, will it be for the full amount of the grant request?

A. Not necessarily. We review a number of factors to determine what amount we will offer. One of the key factors is our expected fundraising success. We will advise successful applicants of our actual grant amount and recognize that your intended outcomes may need to be adjusted as a result.

Q. Who reviews grant applications and makes award decisions?

A. All applications are reviewed by the Grants Committee of the BallenIsles Charities Foundation. This committee of resident volunteers is appointed by the Grants Committee Chair. Committee members review all applications and advise the Board of all applications that meet our guidelines, goals and priorities. The Board makes all final decisions on grant awards.

Q. Is there an appeal process?

A. We do not have an appeal process. Often projects or programs that meet our guidelines, goals and priorities are still not funded simply because we have limited funds and had to make difficult choices.

Q. My grant application was turned down. Can I find out why?

A. No, we generally do not discuss the specifics of each grant submission with our applicants. After reviewing all applications at any stage in the process, we will communicate our specific conclusion about your application. We do not have the resources to fund every request, competition for grants is very strong, and, often we must choose one excellent project over another. In all cases, we thank our applicants for the wonderful work they are doing on behalf of our local community.

Q. My organization was previously awarded a grant from the BallenIsles Charities Foundation. Where can I find information about my required submission of a Grant Accountability Report? Can I still apply for a new grant if I have not completed this report?

A. All applications and reporting on prior year grants must be done using our online grant management system. We do not accept paper or email applications and reports. If you have previously been awarded a grant, you will find your application on your Dashboard (Application Status Page) once you log in with your user name and password. On the Dashboard page, you will see your grant history and your assigned Grant Accountability Report as a Follow-Up. You provided the Due Date to the Foundation in your signed Grant Agreement letter. You should click Edit and you will navigate to the report form. Please complete the report by your due date or advise us of any delays at [email protected].

In some cases the expected completion of an earlier grant project is later than our current year application deadlines. We understand this may happen because of the timing of your specific project or program. You can submit a new grant request now even though you have not completed the use of your previously awarded funds. You will find a specific set of instructions on your new application on our requirements to require an Interim Grant Accountability Report submission no later than October 1 unless this date is later than your already scheduled final report. Also, the Grants Committee member who will be reviewing your application will schedule a meeting to discuss both your current status and the details of your new request. It would be very helpful for you to be prepared to give an oral interim report to our Committee member at that meeting so that they can adequately represent your organization’s current and prior grant activities to the full committee during our deliberations of all grant requests.

Q. What email address will the Foundation use when communicating with me?

A. Most Foundation emails to you concerning your application will be sent through our online system. This system serves hundreds of foundations so the email address is somewhat generic. It is [email protected]. In addition, you may also receive emails from [email protected] as these are emails from our Grants Committee which are not sent through the online system. This last email is noted through our website as the principal email to use if you wish to inquire about the grants process. We suggest you setup your email system to accept emails from our Foundation for both addresses; otherwise they may be put in your Spam filter. As we only communicate electronically, we do not want you to miss a deadline due to email issues.

Q. I have another question that is not answered here. How do I get help?

A. If you are unable to find the answer to your question on our website or our various application materials, email us at [email protected].

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